Read what our clients are saying about Copiers Plus Inc.. We are very proud of the excellent feedback we get from our clients.
I am very pleased to offer this testimonial on behalf of Copier Plus. We have had the opportunity to do business with Copiers Plus for the past four and a have years and have found them very informative and instrumental in all of our purchases. We are very pleased with the products that we have received from Copiers Plus and the service we have received. They are prompt and friendly in the service area and informative and professional in the sales department. We have purchased eighteen Kyocera copiers and printers from them and have been pleased with each purchase. They are easy to use and reliable. Copiers Plus strives for our satisfaction in the finished product and continues with excellent service after the sale is made. Copiers Plus has been outstanding in their efforts to be of assistance in every way when needed. I highly recommend Copiers Plus to any company that is looking for reliable equipment and quality service.
Tony Fisher Sr.
Wilmington Housing Authority
It gives me great pleasure to write this reference letter for Copier Plus. We have had the lovely opportunity to do business with Copiers Plus for several years and have found them very informative and instrumental in all of our purchases. We are very pleased with the products that we have received from Copiers Plus and the services we have received have been spectacular. They are prompt and friendly in the service area and informative and professional in the sales department. We have purchased three Kyocera copiers from them and have been pleased with each purchase. They are easy to use and reliable. Copiers Plus strives for our satisfaction in the finished product and continues with excellent service after the sale is made. It is pleasant to talk to a live person versus voice mail when calling for assistance. I highly recommend Copiers Plus to any company that may be interested in updating their office.
Service on our Fax Machine
I would just like to let you know that Paul Rhodes has been by our office many times over the years to service our fax machine and he has always been friendly, courteous and knowledgeable. Copiers Plus has an excellent representative for their business with Paul in the field for them.
This is the best customer service ever. I had color brochures to print for a conference when my printer needed a new oil cartridge. My service rep - John -- would check the Raleigh office to see if there was one available. Meanwhile, Tina in the service dept. volunteered to print my brochures in F'ville and have someone meet John the next a.m. so he could deliver them to me by noon for my conference. This wouldn't work because I needed special paper. John found a cartridge but was unsure of it's condition - brought it to my office to try in the machine and we used it as a temporary fix. He'd located one in F'ville and was trying to make a connection for someone meet him 1/2 way between F'ville & Raleigh to handoff the part. Not only did someone meet him, it was the owner of the company who came out to deliver the part to John! John then hurried back to my office and was able to get my machine up and running that afternoon so I could get my conference materials finished in time. You won't get that kind of service from the big guys -- I know, we used to use them and dropped them after terrible service and attitude problems. Copiers Plus goes the extra mile and then some. My next machine will come from them and if I have the opportunity to change service contracts on anything they don't service now I certainly will. THANKS A MILLION COPIERS PLUS!
- Blanche Dean
I would like to let you know how pleased I was with Paul Rhodes on a service call for my printer. He was so pleasant and helpful with my printer problems. Thanks to Paul my printer is repaired.
Fayetteville , NC
I JUST WANTED TO TAKE A MOMENT TO EXPRESS MY THANKS FOR HAVING SUCH A WONDERFUL COMPANY. WHENEVER WE NEED A THING, YOUR STAFF IS ALWAYS THEIR TO ASSIST US. I WOULD RECOMMEND YOUR BUSINESS TO ANYONE.... THANKS,
I was sceptical at first when Copiers Plus bought out our old company and must admit didn't greet them kindly. Boy, do I owe them a great apology and word of gratitude. I have never received such top rated service. I cannot express how impressed I am at the kind of service they provide in this day and age. I just didn't know how accustom I had become to receiving so-so service until now. THANK YOU COPIERS PLUS!!!!
Dove Rental Car
Just wanted to let you know that Dove Data called in a service call for a Canon in Raeford located at Enterprise Rent a Car. We had a really fast response time getting there and resolved a problem that they did not even report that they had. The dealer was really impressed with us and the technician and said he would be contacting us for all of his machines out of the Fayetteville area , towards Lumberton and Whiteville, meaning more business for us! His office is based out of Greensboro. Just wanted to says Thanks Jim and good job!!
Tina Bias, Dispatcher
When I heard the slogan "the plus stands for service" I laughed. I have never had good service from a copier company. I still called for a proposal, you take your chances with them all. It has been a pleasure to be proven wrong. You have obviously maintained a standard of service within your company that just doesn't exist in most any more. You have a customer for life.
Just wanted to send a quick e-mail letting you know that Jerome is doing a great job for us.
He was in our office today and has been our technician on the past few service calls we have had. He is always very pleasant, professional, and knowledgeable.
Please thank Jerome for doing such a great job for us, we really appreciate it.
Carolina Glass & Mirror
Taps & Latches
I enjoyed meeting with you today and look forward to the pig-picking on the 3rd. I also wanted you to know that I (we) at Newcomb and Company are very happy with the service provided by Copiers Plus. Copiers Plus is one of the best vendors that I have ever dealt with. Thank you all for the great customer service.
Job Cost Accountant
Carlos Saroza - our tech. rep...is GREAT...he knows how to fix our copiers and he is FAST in fixing the machines....and, he is response time once a call is placed and he arrives to repair the machines is so quick...we really appreciate him and his knowledge and skills on fixing our machines.