In the maze of office equipment choices, Kyocera's copiers emerge as a shining beacon of reliability and high quality. The latest accolades Kyocera has garnered attest to their commitment in providing innovative solutions that pave the way to customer success.

Kyocera's Impressive Feat of Acclaim

Kyocera Document Solutions, renowned in the realm of document solutions, has recently bagged a dozen prestigious Buyers Lab (BLI) 2024 Awards from the well-regarded Keypoint Intelligence. The most notable among these is the BLI 2024 A3 Line of the Year Award. This recognition is a powerful testament to Kyocera's unwavering dedication to excellence and innovation. Moreover, the company was also recognized with the BLI 2024-26 Most Color Consistent A3 Brand Award, further substantiating its commitment to maintaining a high caliber of quality and reliability in its offerings. These recent laurels echo the company's long-standing promise - to provide top-notch, reliable products that help drive customer success.

A Glimpse into the BLI A3 Line of the Year Award

The journey to the esteemed BLI A3 Line of the Year Award recognition is as demanding as it is rewarding. Keypoint Intelligence, the renowned awarding entity, initiates the process by inspecting the current Multi-Function Printers (MFPs) submitted by a vendor for lab testing. What's interesting is that even previously tested devices, still available for purchase, don't escape their eagle-eyed scrutiny. It's not just about what's new but also what's stood the test of time.

The process is far from superficial, delving deep into crucial aspects such as reliability, usability, security, image quality, and speed. Each one of these elements is carefully evaluated, compiling an overall rating that speaks volumes about a product's caliber.

Kyocera's recent triumph in this rigorous evaluation underscores their continuous strides toward quality assurance and their relentless pursuit of customer satisfaction. When you invest in a Kyocera copier, you're not just acquiring office equipment; you're partnering with a brand that upholds a gold standard in product performance.

Kyocera Models Featured in the Award Designation

Spotlighting the stars of Kyocera's triumphant accolade, we delve into the winning lineup. Stepping forward are members of the Taskalfa series and standout models including:

These color MFPs and color printers are not just commercial copiers, they are solution generators. Each model's design consciously caters to the real-world needs of businesses, providing a tailor-fit solution to common problems from scanning glitches to copier maintenance challenges. Whether you’re interested in copier leasing or considering a full purchase, there’s a Kyocera machine that's right for you. Redefining what commercial printers can do, these award-winning models are set to revolutionize how you perceive and utilize office machinery. With Kyocera and Copiers Plus, the focus is not just on the product but on how it can transform your office operations into a more efficient and effective system.

Copiers Plus: Your Trusted Local Kyocera Dealer

For over three decades, Copiers Plus, a dedicated platinum Kyocera dealer based in North Carolina, has been delivering an exceptional Kyocera product line with unmatched precision and service. This deep-seated partnership is a testament to our commitment to providing the highest quality office solutions. From tackling scanning snafus to revamping printer support, Copiers Plus is geared to assist you in navigating the office equipment landscape with ease and proficiency.

Our client-centric approach ensures a smooth, rewarding experience, providing you with equipment that not only meets your needs but also surpasses your expectations. Be it finding the right color copier or deciding between leasing and buying, we want to be your guide and ensure that every interaction is a step toward greater efficiency and satisfaction. When you choose Copiers Plus, you're not just opting for a copier dealer; you're gaining a partner – one who understands the unique challenges of managing office machinery and is equipped to turn those challenges into triumphs. With Copiers Plus, you're always in good hands, and your copier woes are effectively put to rest. Elevate your office experience with Copiers Plus and let Kyocera's superior range of copiers revolutionize your office operations.

Schedule your appointment with one of our sales representatives or give us a call today at 800-648-7081!

Why Color Consistency Matters

In a recent testament to Kyocera's commitment to delivering superior quality, Keypoint Intelligence awarded Kyocera the BLI 2024-2026 Most Color Consistent A3 Brand award. This recognition underlines the brand's consistent delivery of exceptional color copier and printer performance, setting it apart in the office equipment market.

Increase Productivity

Color consistency is important for all businesses, but it's often ignored in color copiers. When you’re creating marketing materials, reports, presentations, or any other printed material, consistent color output ensures your documents look professional, clean, and easy to read. Consistent colors from your commercial color copier means less time spent troubleshooting color issues or reprinting documents, leading to increased productivity and efficiency.

Maintain Brand Standards

Moreover, it's not just about the aesthetic appeal; color consistency plays a pivotal role in brand recognition. A consistent color palette across all your printed materials enhances your brand identity, providing a unified and professional image to your clients and stakeholders. By using a color copier that produces consistent results, you’re helping to reinforce your brand and maintain its integrity.

Minimize Waste

Inconsistent color output can also lead to increased costs. Having to reprint documents due to color discrepancies isn't just inconvenient; it's also expensive in terms of wasted ink, paper, and employee time. With consistent color output, businesses can minimize waste, thereby reducing overhead costs.

Make Your Impressions Matter

But perhaps most importantly, color consistency in your printed materials instills trust and confidence. When your materials always look the same, you send a message of reliability to your clients, employees, and partners. This helps to build your reputation as a consistent, dependable company that values quality in every detail. With Kyocera’s award-winning color consistency, you can rest assured that every print job will meet the highest standards, each and every time. In an era where impressions matter, and even the smallest detail can make a difference, color consistency is a feature that should not be overlooked when choosing your office equipment.

What Does "A3" Copier or MFP Mean?

The term "A3" in the context of copiers and Multifunction Printers (MFPs) refers to a category of office equipment that offers the ability to print, scan, and copy documents up to the size of A3 paper, measuring 11.69 x 16.54 inches. These devices provide businesses with an expanded capability to handle larger document formats, which can be especially beneficial for industries that frequently work with graphics, blueprints, large spreadsheets, and other oversized documents. Unlike standard A4 copiers and printers, which are typically limited to letter-size paper, A3 devices offer the flexibility to cater to a wide range of business needs. This makes them a more comprehensive solution for offices that require diverse document management capabilities.

How Kyocera Stood Above the Rest

Known worldwide for its innovative office solutions, Kyocera continues to raise the bar when it comes to color consistency in its top color copiers and multifunction printers (MFPs). The recent accolade from Keypoint Intelligence further validates Kyocera's unwavering dedication to delivering superior quality in every product. This award is not just a trophy; it is a testament to the high level of consistency maintained across Kyocera’s A3 MFP line. The award process involved a rigorous study assessing color consistency across various products, and Kyocera emerged as the frontrunner, outshining other brands in this key aspect. This commendable achievement speaks volumes about Kyocera's meticulous attention to detail and commitment to continuous improvement.

Kyocera’s Consistent Color Quality

Professionalism With Every Print

Kyocera’s color copiers and MFPs are engineered with cutting-edge technology that ensures consistent color output, even under heavy usage. This high level of consistency ensures that your printed materials always maintain a professional look, whether you're printing marketing materials, presentations, or reports.

Solutions For Any Size Business

Whether you're a small business looking to make a great impression or a larger enterprise seeking reliable consistency across all printed materials, Kyocera’s award-winning color consistency offers the perfect solution. No matter the size or type of document you’re working with, you can trust that Kyocera’s copiers and MFPs will deliver the same high-quality, consistent color results every time.

Consistency is Key

In a market saturated with office equipment options, Kyocera's consistent color quality sets it apart as a brand committed to excellence and reliability. This commitment is why we at Copiers Plus are proud to offer Kyocera products to our clients in North Carolina. When it comes to providing dependable, top-tier office solutions, Kyocera’s consistent color quality truly makes a difference.

The Benefit of Kyocera’s Color Copiers

Examples of Premier Kyocera Models

Kyocera's color copiers and MFPs offer more than just remarkable color consistency. Known for their high performance, devices like the Taskalfa 7054ci, Taskalfa 6054ci, Taskalfa 5054ci, Taskalfa 4054ci, Taskalfa 3554ci, and Taskalfa 2554ci, also boast long-life components, which directly contribute to reduced maintenance needs. This not only minimizes printer downtime but also significantly cuts down on the total cost of ownership - a critical factor for businesses of all sizes. The durability of these copiers underscores Kyocera's commitment to quality and reliability in all its products.

Highlights of Kyocera Color Copiers

Kyocera prioritizes the environment by implementing energy-efficient design and recyclable components promoting sustainability for businesses. The color copiers are user-friendly with a simplified interface for efficient machine operation, whether printing a single document or managing large print jobs. The copiers offer versatile connectivity options, allowing for effortless printing or scanning directly from mobile devices or networked computers, ideal for remote or hybrid work models. With a comprehensive range of features, Kyocera's color copiers cater to the diverse needs of modern businesses.

Copiers Plus – Your Trusted Kyocera Dealer

Your North Carolina Kyocera Partner

Since 1985, Copiers Plus has been a premier Kyocera dealer in North Carolina, specializing exclusively in Kyocera’s range of top-quality color copiers and printers. Our status as a Platinum-level partner reflects our profound expertise in Kyocera products, enabling us to offer personalized equipment solutions designed to meet the specific needs and challenges of businesses. Our dedicated team provides comprehensive support from initial consultation to selecting the optimal Kyocera equipment to enhance your productivity and efficiency. Our commitment extends beyond sales to include exemplary service and maintenance by expert technicians, ensuring your Kyocera devices operate at their best, with prompt assistance available to minimize any operational disruptions. 

Lease Your Kyocera Color Copier Today

At Copiers Plus, we pride ourselves on forming lasting partnerships with our clients, focusing on your satisfaction and success. Considering leasing a Kyocera color copier? Known for their exceptional color consistency and reliability, Kyocera machines offer a superior return on investment. Let Copiers Plus guide you through a seamless transition to Kyocera, enhancing your printing experiences with award-winning quality.

Choose Copiers Plus as your trusted NC copier dealer and elevate your business operations today by scheduling an appointment with one of our representatives or giving us a call at 800-648-7081!

Crystal Moore,
Document Solutions Specialist, Asheville

Copiers Plus is bursting with fantastic employees across the state of North Carolina – from Wilmington to Greensboro, Fayetteville, and beyond! In this week’s People Behind The PLUS feature, we’d love to help you get to know Crystal Moore, Document Solutions Specialist and Sales Account Manager in our Asheville office. On a daily basis, Crystal helps businesses across western North Carolina learn about the Copiers Plus products and services that could benefit their organization. But there’s a lot more to know about Crystal, so read on!

Meet Crystal Moore

Crystal is a Brevard, NC, native and still resides there today with her husband and kids. She attended Brevard High School and Penn Foster High School and actually earned her diploma three years early, at the age of only 15! This achievement – coupled with the fact that she was the first in her family to graduate high school – is one of the accomplishments in her life of which she’s most proud.

After high school, Crystal continued her education in several different areas. She earned degrees as a medical claims and billing specialist from the U.S. Career Institute, dental assistant from Penn Foster Career School, and was also part of the National Society of Leadership and Success at Asheville Buncombe Technical College. A big proponent of positive thinking, Crystal is always looking to learn and improve in every aspect of her life.

These days, Crystal most loves spending time with her family. She has been married to her husband for 13 years and, as she describes it, he’s her ROCK, partner, best friend, and the love of her life. Together, they have three children: Elizabeth (Lizzy), age 11; Elijah (Eli) age nine; and Emi, age six. The Moore’s kids keep them busy! Lizzy is part of her middle school chorus and both Crystal and her husband are in their third year of volunteering as coaches for Eli’s soccer team. 

Connecting With Copiers Plus

Before Crystal started working for Copiers Plus, she had a good idea what she was searching for in her next job. “I wanted to work for a company that would reward me for my hard work and dedication, while at the same time helping businesses in my community in a positive way,” she shared. Fortunately for us, it didn’t take Crystal long to realize that, at Copiers Plus, she could accomplish these goals and more! 

Crystal researched Copiers Plus before submitting her application and was excited by several aspects of the company. She said, “I knew that a family-run business of this type meant a close-knit, hand-picked team that would be generous with support from top to bottom.” She added, “Copiers Plus is large enough to cover everything needed to be successful and still small enough to truly care about each employee and their success – both on and off the job.”

Crystal joined the team in July of 2023 and has since proved she is a dedicated, hard-working employee, and a valuable addition to the crew. As Document Solutions Specialist and Sales Account Manager, Crystal seeks out, researches, and connects with prospective businesses of all kinds that could benefit from Copiers Plus’s products and services. What she most likes about her job is knowing that she’s part of a team, in addition to having the opportunity to create a better life for herself and her family. 

In the six months that Crystal has been part of the Copiers Plus family, she’s experienced the company’s strong team-focused culture and can already see a difference in herself. She revealed, “Since I started at Copiers Plus, I have become more confident and at ease when introducing myself to potential clients.” She mentioned that several of her colleagues have played significant roles in her professional development. 

“My sales manager, Wendell Fortner, has been my biggest resource and an open book of sales knowledge. He’s taught me the ins-and-outs, dos-and-don’ts, and the how-tos of becoming a successful Sales Account Manager.” She added, “From day one, Kevin Oberman, VP of Sales, has encouraged me with positive motivation, sending me links to audiobooks and mailing me books that have helped me better my skills in my current position.” She also mentioned Sherrié Lucas, the company’s sales administrator, saying, “Shout out to Sherrié for the support and knowledge she has shared with me!”

However, Crystal brings a ton of her own outstanding qualities to the team. A self-described positive person, Crystal strives to approach everything she does with the four “E’s” – ethics, energy, eagerness, and enthusiasm. Additionally, her loyalty, tech ability, and great BIG smile are appreciated by co-workers and clients alike!

Crystal enjoys the excellent support at Copiers Plus, but ultimately, she’s most impressed by the entire company’s willingness to work together to assist its customers. “We at Copiers Plus truly care about our clients. By giving them more value for their money, great tech support, security, and peace of mind, we free them up so they can concentrate on making their business successful."

In her free time, Crystal loves spending time with her family and enjoys all kinds of outdoor activities, from relaxing on the beach to camping at the lake. She also likes listening to or reading books on positive thinking, and eating delicious food – in particular, crab legs, shrimp, and anything her husband cooks! 

Crystal is one of the many employees we’re blessed to call family here at Copiers Plus and we’re so glad you’ve taken the time to join us on this journey in getting to know her!

Drew Smith, Director of Communications, Wilmington
Drew Smith, Director of Communications, Wilmington

Through our People Behind the PLUS series, Copiers Plus is on a mission to showcase the outstanding people that represent our brand across the state of North Carolina. This week, we’re shining the spotlight on Drew Smith, Director of Communications, and are excited to give you a glimpse into his personality, professional accomplishments, and contributions to the team. Keep reading to get to know him a little better!

Meet Drew Smith

Drew has been an integral part of the team since 2014. However, his ties to the company go well beyond the actual dates of his employment. Drew is the grandson of Copiers Plus CEO Bob Smith and is surrounded by a number of other family members at work, including his father, uncle, aunt, and brother-in-law. 

Drew grew up in Fayetteville, NC, but has called Wilmington home since graduating from UNCW with a B.A. in communication studies. Before his college years, he attended Jack Britt High School and worked as a customer service associate at Michaels Arts and Crafts. He also helped in the warehouse at Copiers Plus during this time. 

He married his wife, Jess, in 2016 and the couple welcomed their first child, Addison, in February of this year. In addition, the Smiths have a German shepherd named Berkley. Drew describes himself as an inspired person and he gains much of that inspiration from his family. “My wife and daughter make me want to be a better version of myself and deepen my faith,” he said. “Proud girl dad over here!” 

Answering The Copiers Plus Call

Drew always planned to join the family business but didn’t expect it to be his first job out of college. As he says, however, “The Lord has a plan better than my own.” As the company’s Director of Communications, Drew is responsible for the business’s overall marketing and ensures that Copiers Plus’s external communications represent the brand both visually and from a messaging standpoint. 

On a daily basis, you might find Drew working with vendors on advertising and marketing initiatives, tracking  the performance of different ventures, or making sure the sales team has everything they need to prospect and serve businesses across North Carolina. His goal is to project a clear, cohesive, and engaging message over all of the business’s communication outlets.

Drew’s made lots of great memories at Copiers Plus over the years, but one of his favorites is the 2017 company kick-off meeting. “It was the first time we had the whole company gathered together in a while,” Drew shared. “We also had the opportunity to hear from Pastor Daniel Ward, which was a blessing for myself and many others. There is always something special about getting the family together and growing deeper relationships.” 

In addition, this kick-off meeting was an opportunity to reveal a new logo and website to the Copiers Plus team. Drew spearheaded this initiative and considers it one of the professional accomplishments of which he is most proud. 

“During the logo and website redesign in 2017, we were able to go from a website that was not compatible with mobile and many other things to a polished and responsive site that could stand with the best in our industry.” He added, “We wanted to modernize the look of our logo to further emphasize the fact that we are more than copiers and can handle advanced technology.”

At Copiers Plus, Customers Come First

At the end of the day, Copiers Plus’s customers are the driving force behind Drew’s work. “Customers have a special place in my heart and make me want to work harder to give them a better partner in business,” he revealed. “I’m happy I can contribute in a small way to help people know about us and understand how we can help them.”

This same sentiment is found throughout the company, and Drew believes it’s one thing that makes Copiers Plus stand out from other organizations. “Copiers Plus is full of people that aren’t going to shortcut their way to success,” he said, “but rather do hard work with integrity to make sure the customer is satisfied. I know that I can rely on my fellow team members to have my back the same way they can rely on me to have theirs.”

One employee that Drew consistently counts on is his dad, Tim Smith. Drew shared that as Vice President, his father always leads by example and strives to ensure every employee is supported. He went on, “He is constantly helping me work through complex situations by listening and giving sage advice. He cares deeply for his employees and family and is the best dad a person could ask for!”

Family is a recurring theme throughout Copiers Plus. “There is a genuineness to the Copiers Plus experience,” Drew revealed. Whether it’s his grandfather personally greeting the Fayetteville team each morning or sending employees a congratulatory email for each work anniversary, Drew loves that employees are treated like family. 

Drew contributes to the Copiers Plus team by acting as a brand ambassador across the state. He is constantly trying to connect workplaces with the solutions they need through presentations, networking opportunities, and in-depth research. No matter the task, he and his fellow co-workers aim to provide an outstanding customer experience through every step of the Copiers Plus journey. 

“We are more than a copier company. We are a family of employees who take pride in what we do and want to make our customers as proud to work with us as we are to work with them,” he explained. “So, whether that is through our exceptional customer service or intuitive document solutions portfolio, we will work diligently to make their vision a reality and our partnership long-lasting.” 

Outside of work, Drew is a huge Atlanta braves fan and enjoys supporting some of his favorite places in Wilmington – including Hell’s Kitchen and Wine Knot Sky Bar & Lounge – in his free time. He loves the summer season and relaxing with his all-time favorite TV show, The West Wing. When it comes to books, “Love Does” by Bob Goff is his must-read and his go-to music genre is 90’s country.

We’re so glad we’ve had the opportunity to help you get to know Drew and a few of the other members of our team through our People Behind The PLUS series. It’s an honor to call so many incredible individuals part of the Copiers Plus crew!

Rob Elliott, Sales Account Manager
Greensboro

Rob Elliott has been a member of the Copiers Plus team since September of 2010. He currently serves as Sales Account Manager in our Greensboro office, where he acts as a trusted resource for North Carolina businesses. Rob works with companies to resolve issues and help improve their efficiency, in addition to assisting with setting up and networking devices. He’s an integral part of our success as a company and we’re honored to shine the spotlight on him through our People Behind The PLUS series!

Meet Rob Elliott 

An Asheboro native, Rob attended Asheboro High School and still resides in his hometown today. As an extrovert and natural people person, Rob realized his knack for sales early on in life. His first job was as an office supplies and furniture salesman and he continues to find success in the field today, leaving a trail of happy customers in his wake.  

Rob was recommended to Copiers Plus by a former high school coach. He was drawn to the company’s family-oriented culture, a dynamic he found appealing at some of his previous workplaces as well. Lucky for us, it was a perfect fit from the start. Now - 13 years later - we’re honored he’s still a member of the crew! 

The Copiers Plus Way

It didn’t take long for Rob to show off his talent as part of the Copiers Plus team. In fact, one of his favorite work memories is closing his first sale while he was still in the ramp-up stage of his training! Since then, he has remained dedicated to keeping his customers happy day-in and day-out. 

Though Rob’s first sale at Copiers Plus is a fond memory, he’s gathered a variety of other accomplishments over the years as well. When asked what he considers his biggest win to date, Rob shared that it’s been earning the business of a local school board and retaining them as a client for the last 11 years! In addition, Rob’s proud to be part of a collaborative team, where everyone is committed to helping one another succeed. 

In particular, Rob mentioned that he enjoys working with the Greensboro sales team and views his co-workers as great assets in the workplace. For example, he described the work that he and two of his colleagues - Jason Shive, MPS IT Specialist, and Taylor Fuqua, Director of Managed Print - have done to improve Copiers Plus’s Managed Print Services (MPS) business. “Together, we have morphed the MPS business into what it is today,” he explained. “I have learned a lot from those two gentleman!”

Rob has brought unparalleled value to the Copiers Plus crew in many ways, especially when it comes to taking care of the customer. 

“I’m most valuable as a faithful representative of what Copiers Plus stands for as a company. I always feel like I can solve any customer issues,” Rob shared. “I am also very proficient at the set-up and networking of devices and am a valuable asset in the field.” We couldn’t agree more!

Rob went on to explain that if there’s one thing customers should know about Copiers Plus, it’s that they always put the client experience at the forefront of each interaction. “We work hard to make the Copiers Plus experience great for our customers from sale to install,” he said. 

On his days off, Rob likes keeping up with college sports, playing golf, and spending time with his family. He enjoys playing along with Jeopardy and watching Dateline as well, and has been known to rock out to everything from hair rock and rap to country. 

Thanks for joining us for another People Behind The PLUS spotlight! We hope you’ve gotten to know Rob, as well as our other employees across the state, a little bit better with each feature. 

Roger Miller, Document Solutions Specialist,
Fayetteville

Here at Copiers Plus, we’re grateful to have an ever-growing list of fantastic employees. Roger Miller, who has been with the business for nearly a decade, is certainly one of the many names on that list. 

Roger is a Document Solutions Specialist at our Fayetteville office. Here, he assists clients in uncovering pain points and provides solutions that help them produce and move documents. He brings to his job a sincere and honest passion for helping others, which is evident in everything he does. 

But before we dive into Roger’s day-to-day at Copiers Plus, let’s get to know him a little bit better…

Meet Roger Miller

Originally from Belton, Missouri, Roger now calls Raeford, NC, home. He lives here with his wife, Stephanie, whom he married in 2012. Together, the couple has two children, Henley, who just turned nine, and Hudson, who is six. Rounding out the family is the Miller’s Schnoodle, Harvey Spector. 

After high school, Roger attended Appalachian State University to pursue an undergraduate degree. He went on to receive a master’s degree from NC State in education, focusing on curriculum and instruction. 

Roger put these degrees to work in the Cumberland Country School District, where he was an educator for 10 years. Though this was his first job as an adult, he still has fond memories of his very first occupation. In his teenage years, Roger worked as a baseball field crew member and loved it!

Ultimately, Roger’s ability to form lasting connections is what motivated him to pursue a different career path with Copiers Plus. “After 10 years in education,” he said, “it was time to put my skills in relationship building to work in this field, delivering relatable, winning solutions for people just like me – hard working professionals.”  

Finding Success At Copiers Plus

Roger joined the Copiers Plus team in the summer of 2015. His very first month on the job proved that he’d made the right decision in switching career paths. He remembered, “I asked a lot of questions, learned a lot, and helped eight different businesses with office equipment that month. I was hooked!”

Some eight years later, Roger is still just as passionate about helping businesses in his community through his work as a Document Solutions Specialist. His charismatic personality, commitment to finding the right solutions, and knack for forming long-lasting relationships all contribute to his success, and he appreciates that Copiers Plus’s work culture allows him to continue growing. “For the first time in my career, it’s nice to be able to say: The harder I work, the more successful I am!” he expressed. 

However, Roger is quick to note that those who came before him laid the foundation for what he does every day at Copiers Plus. For example, Doug Brisson. Doug is a Senior Account Manager at the company’s Fayetteville location, as well as one of Roger’s workplace mentors. 

Another thing Roger enjoys about working for Copiers Plus is the company’s focus on treating its employees like family. Roger explained, Copiers Plus cares about each individual employee and backs them 100 percent: 

“Every day I go out with the full support of a great company behind me and do my thing,” he said. “I get in front of people and form long-lasting relationships.”  

And when it comes to doing his thing, Roger’s got that down to a science. He adds value to the Copiers Plus team in numerous ways, but what he considers to be his most significant contribution is his commitment to the client. “It’s all about the customer,” he revealed. “People buy from people they trust. I show up every time.”

Though Roger has experienced many achievements over his years at Copiers Plus, he knows the best is always yet to come. When asked what he considers his biggest workplace accomplishment, he replied, “Whatever I do today…and then tomorrow.”

When he’s not hard at work for our customers, you’ll likely find Roger spending time with his family, or maybe rereading his favorite book, Tuesdays with Morrie. He is also a sports enthusiast and loyal fan of the Kansas City Chiefs, Royals, Kansas Jayhawks, and every App State team out there. 

At the end of the day, he’s most proud of the life he’s built. He said, “I’m blessed to have a loving family, solid foundation at home, a great job, and freedom to do some fun things from time to time.”

Hasn’t it been fun getting to know Roger?! We think so and hope you’ve also enjoyed learning more about him and his outstanding efforts as part of the Copiers Plus family!

David Smith, VP of Administration,
Raleigh

Employees are the backbone of our company. They represent our brand and ensure our customers have the solutions they need in every Copiers Plus office from Wilmington to Asheville, and everywhere in between. That’s why we’re helping you get to know them through our People Behind The PLUS series!

This week, we’re featuring David Smith. Not only is David VP of Administration in our Raleigh office, but he’s also Bob Smith’s son. As you may know, Bob founded Copiers-Plus in 1985 and has since grown it into a third-generation family business with five locations across North Carolina. 

David was inspired to join the crew because of a commitment to his father and loyalty to the family business. He has since proven himself an effective leader. Ready to learn more about David? Let’s dive in!

Getting To Know You

David is originally from Hope Mills, NC, where he attended South View Senior High. After high school, David studied civil engineering at North Carolina State University. That’s also where he met his wife, Sallie, who grew up in Pendleton. She was in the business administration program at NC State and has gone on to work in the mortgage lending industry for the last 38 years. The couple now lives in Raleigh with their German Shepherd pup, Ruger. 

When it comes to the workplace, David’s loyalty to his family’s businesses runs deep. In fact, his very first job – which he started at only 13 years old – was at Bill’s Frame Shop. Here, he worked with his grandfather learning the craft of picture framing. 

Now, we’re lucky enough to have David supporting the Copiers Plus mission! Read on to discover more about how he contributes to the team.

A Culture of CARE

In David’s eyes, Copiers Plus’s focus on caring for everyone involved in the company’s operations is one of the ways in which the business sets itself apart. He’s also proud that Copiers Plus has established itself as a Christian-based business with a focus on creating a family-like culture throughout the organization.

“We CARE for all involved – clients, employees, vendors, partners,” David shared. “We seek to always do the right thing in the eyes of God.”

David has been a part of that value-driven philosophy since 2015. As mentioned, he’s the VP of Administration in our Raleigh office and brings tremendous value to the team by offering leadership and support to the branch’s employees. 

Getting to work closely with Copiers Plus’s employees is also one of David’s favorite aspects of his job. He’s especially proud of the success the company has had growing the business organically, which couldn’t have been accomplished without the hard work of each team member. 

Though David serves as a mentor for many of the business’s employees, he considers his father, Bob Smith, his mentor both in and out of the workplace. “He has been my rock and biggest supporter throughout my life,” David said. “He has always challenged and encouraged me to be my best.”

Outside of work, David stays busy with home projects and catches the Atlanta Braves whenever he can. You might also find him dreaming of Alaska (the best place he’s ever visited), or taking in a few re-runs of his favorite show, M*A*S*H. 

Thanks for joining us in getting to know David! He’s an essential member of the crew and just one of the many employees that make Copiers Plus great!

Jordan Valentine, Service Technician
Wilmington

Here at Copiers Plus, we’re honored to have a wonderful band of employees working all across the state of North Carolina. Jordan Valentine is one such employee! As a service technician, Jordan is integral in keeping our clients’ computers and copiers working flawlessly and he’s earned himself a reputation for being quick, thorough, and always dependable. 

Join us in getting to know Jordan!

Meet Jordan Valentine

Jordan is an NC native who is originally from Waynesville. After graduating from Tuscola High School, he attended the University of North Carolina at Charlotte where he studied computer science. Jordan realized his interest and talent in fixing things long before he became a part of the Copiers Plus crew, however. His very first job was as a service technician at Lake Junaluska!

These days, Jordan lives in Wilmington with his wife, Julia, and two cats. He comes from a large family and is actually the youngest of seven siblings! When he’s not putting his technical savvy to work helping our East Coast customers, he enjoys playing and watching sports, spending quality time with friends and family, and diving into a delicious meal.

Jordan Joins The Crew

Before becoming part of the team, Jordan did his research on Copiers Plus. He looked into the company after seeing a job opening and was happy to find that people had only great things to say about working for, and with, the Copiers Plus crew. 

Jordan started his position as a service technician in February of 2023. After training with senior service tech Jason Dorman, whom Jordan considers a mentor, he began taking calls on his own after only two or three months! 

According to Jordan, he learned a lot from Jason during his training. He shared, “Jason taught me 90% of everything I know about copiers, and more!” However, you can’t discount Jordan’s built-in curiosity for understanding how things work, natural ability, technical education, and patience in always searching for the right solution.

At the end of the day, knowing that he’s helped a client solve a frustrating issue is what Jordan likes most about his position at Copiers Plus. “I love the feeling of fixing someone’s problem,” he explained. He also brings a ton of value to the team by being flexible and helping at the company’s main office in Fayetteville whenever he’s needed.

The Copiers Plus Family

Since his start, Jordan’s made some great memories. For example, his favorite office pastime is sitting down for pizza lunches with a few of his co-workers! In Jordan’s eyes, being able to share moments like these are what makes Copiers Plus different from other places he’s worked; the company really feels like a family. 

Jordan also loves being part of a company that truly cares about what others need – especially when it comes to assisting clients. “At Copiers Plus, everyone cares, no one is taking shortcuts, and everyone is always truly searching for good solutions,” he stated.

It’s easy to see that Jordan is a crucial piece of the Copiers Plus puzzle and we’re proud to call him a member of the family! Thanks for getting to know Jordan through our People Behind The PLUS series!

People Behind The PLUS: Get To Know Sherrié Lucas!
Sherrié Lucas, Sales Administrator, Fayetteville

Sherrié Lucas is the sales administrator at Copiers Plus’s Fayetteville office. She’s also the next person we’re introducing as part of our People Behind The PLUS series! 

On a daily basis, she helps management and the sales team gather everything they need to assist their clients and is known around the office for her ability to resolve issues. She’s also a team player and is always willing to help co-workers or clients out in any way she can. 

We’re excited to help you get to know Sherrié better and can’t wait to tell you more. Read on!

About Sherrie Lucas

Military raised, Sherrié never had a home base growing up; she’s lived all over! In fact, she first joined the workforce as a cashier at a golf range on Fort Hood in Texas. She attended Pine Forest Senior High and has since settled down in Linden, North Carolina. 

She’s most proud of the fact that she’s worked hard for her career and her family throughout her life. And when it comes to family, she’s got quite the group! In addition to her husband, Randy, Sherrié’s blessed three children – Brad, Brandon, and Mechelle - as well as two grandchildren, Chase and Chelsea, a cat named Bobcat, and a puppy called Gracie.

Sherrié’s path to Copiers Plus actually began at Monroe Systems for Business. There, she worked with Copiers Plus’s founder, Bob Smith. When he opened Copiers Plus, Sherrié joined the team just to continue working with him!

It turned out to be a great decision. Sherrié shared that her favorite memory over her time at Copiers Plus has been watching Bob walk from office to office each day to greet everyone with a “Good morning!”

The Copiers Plus Way

As sales administrator, Sherrié is outstanding at keeping the sales process flowing. She’s willing to do whatever it takes to help her co-workers better assist customers, a trait that fits perfectly with Copiers Plus’s company-wide commitment to superior service. 

She regularly assists sales reps with getting their documents completed correctly, funding deals, and a variety of other tasks needed to help them generate leads. In addition, she supports the management team in getting the data they require to do their job. In other words, if you need it, Sherrié will help you get it!

Sherrié enjoys the challenge of resolving issues and helping her team in as many ways as possible. And she knows that her dedication to these things is just one more way to ensure each customer has an excellent experience, a value that leadership has instilled throughout the company.

"Bob Smith taught me that service to the customer is the most important thing,” she said, “and that your employees are your most valuable asset."

Speaking of employees, Copiers Plus’s care for its crew is another reason Sherrié is glad to be part of the family. She’s found that what makes the company’s work culture different from other places where she’s worked is the fact that the owner makes it his business to know you and really cares about the individual needs of each employee. 

The company’s culture of care extends to its customers as well. Sherrié explained that if there is one thing she’d like individuals outside of Copiers Plus to know, it’s that the company truly cares about their customers. They strive to do everything possible to make each client’s job easier and their workplace more efficient. 

As for Sherrié’s biggest accomplishment at Copiers Plus? When asked, she said, “My biggest accomplishment over the years is making whatever Bob asked for happen!” Now, that’s dedication!

Outside of work, Sherrié enjoys listening to all kinds of music, indulging in Thai food, watching Friends reruns, and reading The Bible. Though the best trip she’s ever taken was to Germany, she describes her perfect Saturday as a fall afternoon spent relaxing, shopping, and taking in the sights, sounds, and delicious cuisine of a waterside town. 

We at Copiers Plus are so glad that Sherrié found her way to our team. She’s a friendly face and helping hand around the Fayetteville office and we’re thrilled to call her one of the People Behind The PLUS!