In today’s world, change happens in an instant. Making sure you have a quality team around you to understand those changes and how they affect your business is critical. That is why at Copiers Plus we work to ensure that our service staff is abreast of the ever-changing technological advances of today. And we do so with an eye on the challenges of tomorrow.
When you experience trouble, you want a solution that is fast and works! That’s why we made it the foundational approach of our service team to provide customers with prompt, reliable service in a professional manner.
A great experience only happens when you know that you are being cared for in a manner that is beyond obligatory. We aim to provide that experience for our customers through our culmination of expertise, experience and culture of serving the needs of others.
How we do it
Keeping you and your fleet fully operational through:
- Immediate device diagnostics and notifications
- Accessible firmware updates
- Remote problem solving & code-resets
- Continual monitoring of supply levels
- Strategic on-site cleanings
We work to ensure that through the technical jargon and repairs that can come with service calls our customers are treated with the care they deserve. It is important that we never sacrifice our level of service to that expected of a corporate level but rather treat everyone as a part of our family.
What you can expect:
- Live person to answer your call
- Courteous dispatch experiences
- Response times of under 4 hours
- Adequate stock of parts and supplies
- Guidance in an understanding manner
Whether you are a multi-million dollar company with over 500 employees or a small Church with under 100 members, you can expect Copiers Plus to have your back. You deserve a service experience that focuses on your needs instead of your capital. We would love to add you to our family.
In need of solutions?
Contact us today